Your rent matters. This is a large part of what enables OCH to maintain your housing. To give you a sense of the importance, OCH relies on rent revenues for more than half of its annual operating budget. Rent is due on or before the 1st day of each month. Any payment received by OCH after the first day of the month is late.

Cash is NOT ACCEPTED at any OCH Office

HOW DO I PAY MY RENT?

1. Preauthorized Payment Plan (PAP)

If you have a bank account, your rent can be taken from your bank  account automatically on the 1st day of the month. Over 55% of OCH tenants take advantage of this simple and  easy way to pay their rent.

2. Cheque or Money Order

Cheques and Money Orders are payable at your Tenant Service Centre or at the OCH Head Office on 39 Auriga Drive. If you pay by mail, please include your Name, Address, Tenant ID#, and Phone Number on your cheque or money order.

3. Interac

Available at your Tenant Service Centre (not at Head Office).

4. Any Bank in Ottawa

Take the payment slip from OCH that you have received in the mail to any bank to pay. You don’t need to have an account at that bank to pay rent this way. If you would like to receive payment slips contact your District office.

5. Electronic Payment

Electronic Payment is done by phone, ATM (bank machine) or internet. This is a very convenient way to pay your rent.
To pay your rent electronically, contact your bank to set it up. If you already pay other bills (e.g. hydro, phone, cable) by telebanking, then you set up your OCH rent payment the same way. The payee (who the payment is going to) is Ottawa Community Housing Corporation. An account number will be requested. This is your 6 digit tenant ID number. Please call your Tenant Service Centre if you are not certain of your ID number. It is very important that this number be correct.

If you are going to have a problem paying your rent on time, call your Rent Collection Coordinator immediately:

EAST TENANT SERVICE CENTRE: 613-789-4305

ext. 4234
ext. 4244

SOUTH TENANT SERVICE CENTRE: 613-249-0458

ext. 5234 
ext. 5244

CENTRAL TENANT SERVICE CENTRE: 613-564-1235

ext. 3234 
ext. 3244

WEST TENANT SERVICE CENTRES: 
Caldwell-613-729-3136
Ramsey-613-738-2287

ext. 6234 (Caldwell)
ext. 7244 (Ramsey)